Free 360 feedback template (editable) with instructions
A complete, editable 360 feedback form with rater instructions, a defined rating scale and behavior statements for five competencies, plus guidance on adapting it, keeping it confidential and building the report.
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- TeamCheck Editorial Team
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- العربية
Key takeaways
- A complete 360 feedback template has rater instructions, a defined rating scale, behavior statements grouped by competency and two or three open questions.
- Each statement should describe one observable behavior, and the scale needs a 'not able to observe' option.
- Confidentiality depends on clear instructions, a neutral distribution channel and a minimum number of responses per rater group.
- Completed forms become useful when they are summarized by rater group and competency and followed by a development conversation.
A 360 feedback template is a ready-made form that the manager, peers, direct reports and the person being reviewed all complete about the same set of workplace behaviors. A complete template includes instructions for raters, a defined rating scale, behavior statements grouped by competency and a few open questions. Below you will find a free template you can copy and edit, followed by guidance on adapting it, distributing it confidentially and turning the completed forms into a report.
The template is written for developmental use and for people who work with others every day, with an extra section for people managers. Treat it as a starting point: the more closely it reflects the role and your organization's expectations, the more useful the feedback will be.
What a 360 feedback template includes
A good 360 form is short, clear and consistent for every rater. Whatever format you use, a paper form, a spreadsheet or a survey tool, the same building blocks apply.
| Section | Purpose | What good looks like |
|---|---|---|
| Header | Identifies the person reviewed and the rater's relationship to them | Name of the person reviewed, rater group (self, manager, peer, direct report, other), cycle dates |
| Instructions to raters | Sets expectations and explains confidentiality | Plain language, under 150 words, explains how responses are grouped and who sees the report |
| Rating scale | Gives every rater the same way to answer | Five defined points plus "not able to observe" |
| Behavior statements | The core of the form, grouped by competency | One observable behavior per statement, three to five per competency |
| Open questions | Explain the numbers and give concrete examples | Two or three questions about what to continue, start and improve |
| Closing note | Thanks the rater and confirms next steps | One or two sentences |
Five competencies with three to five statements each, plus open questions, usually keeps the form to about 15 minutes. That matters, because raters often complete forms for several colleagues in the same cycle.
The free 360 feedback template
Copy the template below into your survey tool or document. Replace the text in square brackets, and remove the managers' section for people without direct reports. The statements are examples to adapt, not a validated instrument.
Part 1: Header
- Person reviewed: [Name], [Job title], [Department]
- Your relationship to this person: Self / Manager / Peer / Direct report / Other colleague or stakeholder
- Feedback window: [Start date] to [End date]
Part 2: Instructions to raters
Thank you for taking part. This form asks about [Name]'s behavior at work over the past [six to twelve] months. Please answer based on what you have seen or experienced yourself, not on what others have told you.
Your answers will be combined with those of other people in the same group. Ratings from peers, direct reports and other colleagues are shown only as group results, and only when at least [three] people in a group respond. The manager's ratings are shown separately. Written comments are shown word for word but without names, so please avoid details that could identify you.
The results will be used for [Name]'s development and will not be used for pay or promotion decisions. The form takes about 15 minutes. Please complete it by [deadline].
Part 3: Rating scale
Use this scale for every statement:
| Rating | Label | Meaning |
|---|---|---|
| 5 | Almost always | Does this consistently, in nearly every relevant situation |
| 4 | Often | Does this in most situations |
| 3 | Sometimes | Does this in about half of the situations where it applies |
| 2 | Rarely | Does this occasionally |
| 1 | Almost never | Seldom or never does this when it applies |
| N/O | Not able to observe | I have not had the chance to see this behavior |
Part 4: Behavior statements
Rate how often [Name] shows each behavior.
Communication
- Explains the reasons behind decisions, not only the decisions themselves.
- Listens to other viewpoints without interrupting.
- Shares information others need in time for it to be useful.
- Adapts the message to the audience, avoiding unnecessary jargon.
Collaboration
- Offers help to colleagues outside their own team when priorities allow.
- Raises disagreements directly and respectfully with the person concerned.
- Gives others credit for their contributions.
- Keeps commitments made to colleagues and partner teams.
Problem-solving and decision-making
- Gathers relevant facts before reaching a conclusion.
- Asks for input from people affected before making significant decisions.
- Makes timely decisions when information is incomplete.
- Learns from mistakes and shares the lessons with others.
Delivering results
- Sets clear priorities for their own work.
- Delivers work to the agreed standard and deadline.
- Informs stakeholders early when plans or priorities change.
Adaptability and learning
- Responds constructively when plans change.
- Asks for feedback on their own work.
- Tries new approaches when the usual approach is not working.
For people managers only: Leading and developing others
- Sets clear expectations for what good work looks like.
- Gives specific feedback on what was done well and what could be improved.
- Delegates work that stretches people's skills, with support when needed.
- Makes time for regular conversations about development and career goals.
Part 5: Open questions
- What should [Name] continue doing, because it works well?
- What one change would most improve how [Name] works with you?
- Is there anything else that would help [Name]'s development?
Part 6: Closing note
Thank you. Your feedback will be combined with others' and shared with [Name] in a confidential report, followed by a development conversation.
For the self-assessment version, keep the same statements and rephrase the instructions and open questions in the first person, for example "What should I continue doing?" Keeping the statements identical lets the report compare self-ratings with others' ratings directly.
How to adapt the template to a role
The generic template works for many roles, but feedback is more useful when the statements reflect what matters in the job.
Start from the role's competencies
If your organization has a competency framework, take the five to seven competencies most relevant to the role and use its behavior descriptions as the basis for your statements. If not, look at the job description and ask: "Which behaviors most separate effective people in this role from less effective ones?"
Adjust the level
The same competency looks different at different levels. For a team member, "delivering results" may mean meeting deadlines. For a senior leader, it may mean setting direction for several teams and balancing competing priorities. Rewrite statements so that raters can recognize them in the person's actual work.
Write or replace statements carefully
When you change a statement, check it against these rules:
- One behavior per statement. "Communicates clearly and listens well" is two statements.
- Observable. A rater must be able to see or hear it. "Is strategic" requires a guess; "Explains how the team's work supports company goals" does not.
- Neutral wording. Avoid "always", "never" and other words that push raters towards one answer.
- Relevant to the rater. If only direct reports can judge a behavior, show it only to them.
- Clear in every language you use. If you run the form in Arabic and English, translate carefully and test both versions with a few employees.
For more ideas by competency and by rater group, see these 360 feedback questions.
Distributing the form and protecting confidentiality
How you distribute the template affects how honest the answers are.
- Confirm the purpose in writing. Decide whether the feedback is for development or will also inform performance decisions, and say so in the instructions. If you plan to use it in a 360 performance appraisal, make that clear before anyone responds.
- Select raters. Ask the person reviewed to nominate raters who have worked with them recently and closely, and let their manager review the list for balance. A common practice is three to eight raters per group, depending on team size.
- Set a minimum group size. Many organizations show group results only when at least three people in a group respond, and merge smaller groups into an "others" category. Research by Greguras and Robie (1998) found that agreement between raters in the same group is often modest, which is another reason to collect several responses per group.
- Use a neutral channel. Send the form from HR or a survey tool rather than from the person being reviewed, and avoid shared spreadsheets where raters can see each other's answers.
- Give a clear deadline. Two weeks is common. Send reminders based on completion rates by group, not by naming individuals.
- Store responses securely. Limit access to those who prepare the report. If you operate in Saudi Arabia, check your process against the Personal Data Protection Law published by the Saudi Data and AI Authority (SDAIA). This is a general note, not legal advice.
Turning completed forms into a feedback report
Raw forms are not a report. The value comes from summarizing them so the person can see patterns.
Calculate scores by group
For each statement, calculate the average rating for each rater group, leaving out "not able to observe" answers. Then calculate an average for each competency. Show the self-rating next to each group's average.
| Competency | Self | Manager | Peers | Direct reports | All others |
|---|---|---|---|---|---|
| Communication | 4.5 | 4.0 | 3.6 | 3.2 | 3.5 |
| Collaboration | 4.0 | 4.0 | 4.2 | 4.1 | 4.1 |
| Delivering results | 3.8 | 4.5 | 4.3 | 4.2 | 4.3 |
The figures above are illustrative. In this example, the person rates their communication higher than others do, a possible blind spot, and rates their delivery lower than others do, a possible hidden strength.
Group the comments into themes
Read all the comments before reacting to any single one. Group them into themes, such as "clear in meetings" or "slow to share updates", and note how many people raised each one. Remove any detail that could identify a rater before sharing.
Write a short summary
A useful report fits on a few pages: the purpose, who responded by group, scores by competency and statement, the largest gaps between self and others, top strengths, two or three development themes and the comments. Avoid ranking people against each other in a developmental report. Platforms such as TeamCheck's 360-Degree Feedback prepare an individual report for each person and a management report across the group, so HR does not need to compile spreadsheets by hand.
Hold a feedback conversation
Give the person time to read the report privately, then discuss it with their manager, an HR business partner or a coach. Agree two or three priorities and turn them into a development plan. Feedback alone does not guarantee change: a meta-analysis by Smither, London and Reilly (2005) found that improvement after multisource feedback is generally small on average and more likely when people set goals and act on the feedback. Bracken and Rose (2011) similarly argue that behavior change depends on relevant content, credible data and accountability for acting on the results.
Common template mistakes
- Too many statements. Forms with dozens of items lead to rushed answers. Keep to what you will actually use.
- Double-barreled statements. A statement that asks about two behaviors cannot be answered accurately.
- Undefined scale points. If "3" means different things to different raters, the averages lose meaning.
- No "not able to observe" option. Raters forced to guess add noise to the results.
- Vague confidentiality promises. If the instructions do not say who sees what, raters assume the worst and soften their answers.
- Changing the template between cycles. If you rewrite most statements each time, you cannot compare results and track progress. Keep core statements stable.
- Ignoring tone in comments. Some comments can be hurtful. Give raters a simple pattern, such as a specific behavior, its effect and a suggestion, in respectful language. Kluger and DeNisi (1996) found that feedback sometimes reduces performance, particularly when it draws attention to the person rather than the task.
Frequently asked questions
What should a 360 feedback form include?
A 360 feedback form should include a header identifying the person and the rater's relationship to them, short instructions explaining purpose and confidentiality, a defined rating scale with a "not able to observe" option, behavior statements grouped by competency and two or three open questions. Keep it to about 15 minutes so raters can give each colleague full attention.
How many questions should a 360 feedback template have?
Most templates work well with 15 to 30 rating statements and two or three open questions. That usually covers five to seven competencies with three to five statements each. Fewer, well-written statements give clearer results than long forms, especially when raters complete forms for several colleagues in the same cycle.
Can I use a 360 feedback template for performance reviews?
You can, but decide before the cycle starts and tell raters. When raters know results affect pay or promotion, they may answer more cautiously. Many organizations start with developmental use to build trust, then use 360 results as one input among several in performance reviews, never as the only one.
Should 360 feedback be anonymous?
Peer, direct report and other stakeholder responses are usually confidential: shown only as group averages once a minimum number of people respond. The manager's ratings are usually identifiable because there is only one manager. Written comments are often shown word for word without names, so raters should avoid identifying details.
What rating scale is best for a 360 template?
A five-point frequency scale, from "almost never" to "almost always", is a common choice because it asks raters how often they see a behavior rather than for a general judgment. Define every point and add a "not able to observe" option. Whatever scale you choose, keep it the same across cycles so results stay comparable.
Summary
A 360 feedback template gives every rater the same clear instructions, scale and behavior statements, so the results are comparable and useful. Start with the free template above, adapt the competencies and statements to the role, protect confidentiality when you distribute it, and turn the completed forms into a short report and a development conversation. If you prefer not to build and manage forms yourself, TeamCheck's 360-Degree Feedback offers ready 360 templates for almost all positions, plus individual and management reports.
References
We cite sources so you can read further. Links open external websites.
- Does performance improve following multisource feedback? A theoretical model, meta-analysis, and review of empirical findings (Smither, London & Reilly). Personnel Psychology, 2005. doi.org/10.1111/j.1744-6570.2005.514_1.x (opens in a new tab)
- The effects of feedback interventions on performance: A historical review, a meta-analysis, and a preliminary feedback intervention theory (Kluger & DeNisi). Psychological Bulletin, 1996. doi.org/10.1037/0033-2909.119.2.254 (opens in a new tab)
- When does 360-degree feedback create behavior change? And how would we know it when it does? (Bracken & Rose). Journal of Business and Psychology, 2011. doi.org/10.1007/s10869-011-9218-5 (opens in a new tab)
- A new look at within-source interrater reliability of 360-degree feedback ratings (Greguras & Robie). Journal of Applied Psychology, 1998. doi.org/10.1037/0021-9010.83.6.960 (opens in a new tab)
- Personal Data Protection Law. Saudi Data and AI Authority (SDAIA), 2023. sdaia.gov.sa/en/SDAIA/about/Pages/RegulationsAndPolicies.aspx (opens in a new tab)
Written by
TeamCheck Editorial Team
TeamCheck is an HR talent intelligence platform. Articles are researched and written by the TeamCheck editorial team.